If you already read our About page, then you are probably interested to know a bit more about the technical part of our story. If you haven’t read it yet, we encourage you to do so, because it explains the core idea behind the project.
The two main goals behind the Webyard were to make an unobtrusive space where our users can host their websites, and to make a platform that is intuitive and simple to use.
When we say unobtrusive, we mean that primarily in business terms. The great majority of hosting providers tend to make fast changes to user experience without real benefits, just making customers frustrated. They also tend to raise prices indefinitely, at every occasion that might justify it as the right decision. The solution to this hostility toward the customers is based on business philosophy, discipline and continuity, and since our view was already based on this, it was not hard for us to apply this to Webyard.
When we say simple to use, we think primarily of web hosting and billing interfaces that customers use to access their accounts and how they are connected.
While most established brands tend to use older, well established technologies as their primary choice, most of such platforms have their roots in the early days of the web, and have layers over layers of complexity stacked on top of each other over time.
Before deciding to start Webyard, we were tired of both common business practices in the web hosting industry, and of legacy software that still dominates the market. That led us to a quest for finding the perfect web hosting panel.
We tried almost every proprietary and open-source panel we were able to find, but every one we tried was either filled with bugs, unintuitive or not actively maintained.
At the end of our search, we found the Enhance panel.
From the very first moment, it felt different. We tested it thoroughly and it was the only one to tick all boxes.
It is not only the technical part of Enhance that made us make such a decision. Nothing is perfect, and neither is Enhance. It was also the company that provided quality support and developers that actively maintain it; the community that it has and the ecosystem seem to make a difference.
At the end, we decided to use it as one of the major components of our infrastructure.
That made us happy for a moment, but there was still one major issue – in order to be able to offer a service to customers, we also needed a billing platform.
The story was not very different from the search for a web hosting panel. One or another, every billing platform we tried felt clunky and outdated. Some looked modern, but turned out to be unstable. Some worked, but was unintuitive to use.
Our search led us to one solution somewhat similar to Enhance, but in a completely different market. It was called Upmind. The perfect billing platform. As previously said, nothing is perfect, but Upmind was the only one to tick all the boxes. We tested it, we used it for some time, tried to find a bug or make it broken, but it was all working just fine. So we decided to use it as a final component of our infrastructure that would make everything feel connected.
It is not only technology that makes a difference. But it is as important as our business decisions and founding philosophy. So we decided to use those two new technologies, to make our way to the web hosting industry.
The last ability we needed was the one that would allow us to offer a domain registration service.
Since the demands to become an accredited registrar were too high for us as a new brand, we needed some existing platform that would allow us to offer a domain registration service.
Unlike the previous two choices, for this one the visual interface and user experience were not a top priority because the customers won’t ever see it. What we needed was a robust API, a stable platform, and most important of all, an honest and stable company that runs it.
It turned out that Realtime Register was the perfect choice, and in line with what we searched for.
So, the third major component of web hosting and domain infrastructure was prepared.
We were ready to move forward.
Now, the story goes beyond what we said so far, but we don’t want to make the story too long or too technical.
What is important here and what we actually want to outline is that we carefully selected not just the technical components of our infrastructure, but also the companies that run those components.
For us, this was of high importance because our core philosophy is to offer stable service to our customers, and when we say stable, we don’t mean only technical stability but also business stability, which is often overlooked but is as important as its technical counterpart.
The environment we managed to make for ourselves is one that we believe will allow us to offer a calm place to our customers and build long-lasting honest relationships that will let both sides grow.
This is the way of nature, the way things grew long before us. It is the natural state of business and economy, and we strive to rebuild it.
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