Community Rules
Last updated: May 17, 2026
These Community Rules apply to the Webyard community forum at https://community.webyard.io/.
Webyard is a brand operated by Starter Tools LLC. In these Community Rules, “Webyard,” “we,” “us,” and “our” refer to Starter Tools LLC operating services under the Webyard brand.
The Webyard community is a place for questions, discussion, learning, troubleshooting, and respectful conversation related to Webyard, web hosting, domains, websites, email, and related internet services.
These Community Rules are part of the rules that apply to use of the Community. They work together with Webyard’s Terms of Service, Privacy Policy, Acceptable Use Policy, and any other rules that apply to specific Webyard services.
If these Community Rules conflict with the Webyard Terms of Service, the Terms of Service will control unless stated otherwise.
1. Be respectful
Treat other community members, Webyard staff, moderators, and visitors with respect.
You may disagree with someone, but you must not attack, harass, threaten, shame, insult, bully, intimidate, or abuse them. Criticize ideas, not people.
Do not post content that is hateful, discriminatory, degrading, or targeted at a person or group based on characteristics such as race, ethnicity, nationality, religion, sex, gender identity, sexual orientation, disability, age, or similar personal characteristics.
2. Keep the community safe
Do not post threats, encouragement of harm, instructions for illegal activity, or content that promotes abuse, fraud, exploitation, malware, phishing, spam, account compromise, or unauthorized access to systems.
Do not post content that is obscene, sexually explicit, graphically violent, or otherwise inappropriate for a professional support community.
Do not use the Community to coordinate attacks, harassment, spam campaigns, scraping, credential theft, or any activity that could harm Webyard, its users, or third parties.
3. Protect privacy and security
Do not post private, confidential, or sensitive information in public community areas.
This includes passwords, API keys, security tokens, private URLs, server credentials, personal addresses, payment details, support ticket contents, private emails, screenshots containing sensitive information, or another person’s personal information.
If your issue requires account-specific help, billing details, login information, server access, private DNS details, or personal data, use Webyard’s official support channels instead of posting publicly.
Webyard may remove, hide, or redact content that appears to expose sensitive information.
4. Security issues and vulnerability reports
Do not publicly post security vulnerabilities, exploit details, credentials, private logs, server access details, or information that could help someone attack Webyard, a Webyard user, or a third party.
If you believe you found a security issue, report it through Webyard’s official support or security contact channels instead of posting it publicly in the Community.
5. Stay on topic
Post in the appropriate category and keep discussions relevant to the topic.
Do not repeatedly post the same question, cross-post the same content in multiple places, derail discussions, or use unrelated topics to promote your own issue.
Before creating a new topic, search the Community to see whether the same question has already been answered.
6. No spam, advertising, or self-promotion
Do not use the Community for spam, unsolicited promotion, affiliate links, lead generation, referral schemes, paid offers, or unrelated advertising.
You may share links when they are genuinely relevant to the discussion and helpful to the person asking the question. Links should include enough context to explain why they are useful.
Do not use the Community primarily to solicit customers, sell services, recruit users away from Webyard, or promote competing services in a disruptive, repetitive, or misleading way.
Do not use bots, scripts, automation, scraping, bulk posting, or other automated methods to abuse, overload, harvest from, or disrupt the Community.
7. Use one honest identity
Do not impersonate another person, company, Webyard staff member, moderator, or service provider.
Do not create multiple accounts to evade restrictions, manipulate discussions, bypass moderation, create false support pressure, or abuse the Community.
Webyard may restrict or remove related accounts if we believe they are being used to avoid these rules.
8. Post only content you have the right to share
You are responsible for the content you post.
Do not post copyrighted material, private messages, screenshots, files, code, documents, or other material unless you have the right to share it.
Do not post links, files, or instructions that help others steal, bypass licensing, compromise systems, or violate another person’s rights.
9. Be helpful and accurate
Try to provide clear, honest, and useful information.
Do not knowingly post false, misleading, deceptive, or harmful information. If you are guessing, make that clear.
Do not present unofficial advice as official Webyard policy. Only Webyard staff can speak officially for Webyard.
10. AI-generated content
AI tools may be used to help draft or improve a post, but do not post low-effort, copied, misleading, or unverified AI-generated answers.
You are responsible for anything you post, including content assisted by AI tools.
Webyard may remove posts that appear to be automated, low quality, repetitive, misleading, or not genuinely helpful.
11. Public community is not private support
The Community may include help from Webyard staff, moderators, community members, and other users, but it is not a replacement for official private support.
For account-specific issues, billing, abuse reports, security concerns, private customer data, or urgent service problems, use Webyard’s official support channels.
Community replies from other users are not official Webyard advice unless clearly posted by Webyard staff in an official capacity.
12. Reporting problems
If you see content or behavior that appears to violate these Community Rules, report it using the available forum reporting tools or contact Webyard through the appropriate support channel.
Do not escalate fights, retaliate, harass other users, or create public arguments about moderation decisions.
Questions about moderation decisions should be sent through the appropriate Webyard contact or support channel. Do not create public call-out posts, repeated topics, or arguments about moderation decisions.
13. Moderation and enforcement
Webyard may moderate the Community to keep it safe, useful, and respectful.
Webyard may remove, hide, move, lock, archive, or redact content. Webyard may also warn users, limit Community features, suspend Community access, remove Community accounts, or take other action where appropriate.
Webyard may act without prior notice where we believe it is necessary to protect users, the Community, Webyard services, legal rights, security, privacy, or service quality.
Repeated, severe, or bad-faith violations may result in permanent removal from the Community.
14. Changes to these rules
Webyard may update these Community Rules from time to time.
By continuing to use the Community after changes are posted, you agree to follow the updated rules.
15. Contact
Questions about these Community Rules can be sent through Webyard’s contact or support channels.