Support

Get help with your Webyard service

Choose the best way to get help

Documentation

Find setup guides, how-to articles, and common answers.

Browse documentation

Community forum

Ask questions, share solutions, and get help from the community and Webyard staff

Visit community forum

Support tickets

Need private or account-specific help? Open a ticket from the client portal.

Go to support portal

To help us assist you faster

  • include your domain or service name
  • describe what you were trying to do
  • include the exact error message if there is one
  • add screenshots when useful
  • do not post private credentials publicly

What to expect

  • for support tickets, we usually reply within 24 hours
  • Community replies may come from both Webyard staff and other members

Free website migration

  • If you need free website migration, please go to the following page.

Not a customer yet?

For sales and pre-signup questions, please use the contact page.