Acceptable Use Policy

Last updated: May 17, 2026

This Acceptable Use Policy applies to services offered by Starter Tools LLC under the Webyard brand, including hosting, domain-related services, email, webmail, client area access, hosting panel access, community services, and related services.

In this Policy, “Webyard,” “we,” “us,” and “our” refer to Starter Tools LLC operating services under the Webyard brand. Capitalized terms not defined in this Policy have the meanings given to them in the Webyard Terms of Service.

This Policy works together with Webyard’s Terms of Service, Privacy Policy, Community Rules, and any service-specific rules that apply to the services You use. If this Policy conflicts with the Webyard Terms of Service, the Terms of Service will control unless stated otherwise.

1. General use

You may use Webyard services only for lawful, ordinary, and responsible purposes.

You are responsible for Your account, Your users, Your websites, Your applications, Your scripts, Your email activity, Your Content, and any activity that occurs through Your services.

You may not use Webyard services in a way that harms, disrupts, abuses, overloads, or interferes with Webyard, other Webyard users, third-party systems, networks, services, or the public internet.

2. Illegal, harmful, or abusive activity

You may not use Webyard services for illegal, harmful, fraudulent, abusive, or deceptive activity.

This includes, but is not limited to:

fraud, scams, impersonation, or deceptive activity;
phishing, credential theft, identity theft, or account compromise;
malware, viruses, harmful scripts, or malicious code;
unauthorized access to systems, networks, accounts, or data;
denial-of-service activity, network attacks, botnets, or traffic abuse;
activity that infringes intellectual property rights;
activity that violates privacy, publicity, or data-protection rights;
content or activity involving sexual exploitation of minors, human trafficking, or other severe unlawful exploitation;
activity that creates legal, security, operational, or reputational risk for Webyard, its users, or third parties.

3. Security abuse

You may not use Webyard services to attack, scan without authorization, exploit, compromise, disrupt, or gain unauthorized access to any system, network, website, account, device, or service.

You may not use Webyard services as an anonymous gateway, open proxy, traffic relay, attack platform, exploit host, command-and-control system, or similar abuse infrastructure.

Do not publicly host, distribute, or promote content whose primary purpose is to enable unauthorized access, credential theft, exploitation, malware distribution, evasion, or abuse of third-party systems.

If You believe You found a security issue involving Webyard, another Webyard user, or a third party, report it responsibly through Webyard’s official support or security contact channels.

4. Spam and email abuse

You may not use Webyard services to send, facilitate, host, advertise, or support spam, unsolicited bulk messages, abusive mailing activity, or messaging that violates applicable laws or provider rules.

This includes, but is not limited to:

unsolicited bulk email;
purchased, harvested, scraped, or non-consensual contact lists;
deceptive headers, forged sender information, or misleading subjects;
mail bombing, list bombing, or abusive automated messaging;
hosting landing pages, redirects, forms, or infrastructure used for spam;
activity that damages IP reputation, domain reputation, mail delivery, or service reliability.

Webyard may limit, suspend, reject, queue, or disable email activity where needed to protect service quality, mail reputation, users, or third parties.

5. Resource usage and shared hosting fairness

Webyard hosting services are intended for normal website, email, database, and related hosting use according to the plan purchased.

Disk space included with a hosting plan may be used by You, within the limits and features of the plan purchased, as long as the use is lawful, does not violate the Terms of Service or this Policy, and does not create security, abuse, copyright, email, network, or service-stability issues.

High disk usage alone is not treated the same as excessive active usage of CPU, memory, disk I/O, database, network, inode, process, email, or other shared resources that may affect service quality or other users.

Unusual resource usage is not always abuse. Webyard may review the situation to determine whether the usage appears to be caused by normal growth, configuration issues, inefficient software, external attacks, compromised code, or intentional misuse.

When a hosting account causes unusually high resource usage over a prolonged period, Webyard generally tries to investigate the cause and may contact You with possible solutions before taking stronger action.

Possible solutions may include optimization, configuration changes, software updates, blocking abusive traffic, reducing a workload, changing email behavior, or moving to a more appropriate service.

Webyard may take temporary protective action without prior notice where needed to protect service stability, security, mail reputation, or other users. This may include rate-limiting, blocking abusive traffic, disabling a problematic script, applying temporary security rules, limiting email activity, or suspending an affected service while the issue is reviewed.

6. Bot traffic, attacks, and external abuse

High usage is sometimes caused by bot traffic, attacks, spam attempts, compromised software, or other external abuse rather than intentional activity by You.

Where this appears to be the case, Webyard may apply temporary mitigations such as blocking traffic, rate-limiting requests, enabling security challenges, disabling abused forms or scripts, limiting email activity, or recommending configuration changes.

You must cooperate with reasonable Webyard requests to investigate, reduce, or fix resource, abuse, or security issues affecting Your services.

7. Account and service security

You are responsible for keeping Your account, passwords, websites, applications, email accounts, scripts, plugins, themes, databases, and other service components reasonably secure and up to date.

If a service is compromised or appears to be compromised, Webyard may take temporary action to protect the platform and may require You to clean, patch, update, or secure the affected service before full access is restored.

If Your account or service creates risk to Webyard, other users, or third parties, Webyard may take action to contain or reduce the risk, including disabling scripts, restricting access, suspending services, or requiring remediation.

8. Domain and DNS abuse

You may not use Webyard domain-related, DNS, hosting, email, or related services for abuse, including phishing, malware, botnets, spam, deceptive redirects, fraudulent websites, impersonation, intellectual-property infringement, or other unlawful or harmful activity.

Webyard may suspend, restrict, disable, or otherwise act on domain-related or DNS-related services where required by law, registry or registrar rules, abuse reports, security concerns, or this Policy.

9. High-risk or regulated use

You are responsible for understanding and complying with any legal, regulatory, security, or industry requirements that apply to Your use of Webyard services.

Unless Webyard expressly agrees in writing, Webyard services are not intended to be used as a regulated compliance environment for sensitive regulated data or activity, including protected health information, payment-card processing environments, government-restricted data, or similar high-risk use.

You may not use Webyard services in a way that requires Webyard to meet special regulatory, certification, security, or audit obligations unless Webyard has expressly agreed to those obligations in writing.

10. Abuse reports and credible signals

Webyard may review or take temporary action based on abuse reports, security alerts, provider notices, registry or registrar notices, spam reports, blacklisting notices, lawful requests, valid legal requests, or similar credible signals.

Webyard may investigate reported violations, but Webyard is not required to monitor all activity or make every enforcement decision publicly.

You must respond promptly and honestly to Webyard abuse, security, compliance, or support communications. Failure to respond may result in suspension, restriction, or termination of affected services.

11. Enforcement

Webyard may take action if We reasonably believe this Policy has been violated, if abuse is suspected, if Your use creates risk, or if action is needed to protect Webyard, other users, third parties, service quality, security, legal rights, or network reputation.

Webyard may choose the response that it reasonably believes is appropriate for the situation. Where practical, Webyard may limit action to the affected service, website, script, email function, account feature, or access point.

Actions may include:

warning You;
asking You to remove content, reduce usage, or fix an issue;
limiting, rate-limiting, or restricting services;
disabling scripts, mail, websites, files, or access;
suspending affected services while an issue is reviewed;
terminating services where illegal activity, serious abuse, repeated abuse, or unresolved risk is confirmed;
removing or disabling content;
refusing new orders or renewals;
reporting activity where required or appropriate;
taking any other action allowed by the Terms of Service or applicable law.

Webyard will usually try to provide notice where practical. However, Webyard may act without prior notice where needed to prevent harm, stop abuse, protect security, preserve service stability, comply with law, or respond to urgent risk.

If Webyard contacts You about suspected abuse, You should respond with any relevant explanation, corrective action, or evidence that may help clarify the situation. Webyard may take stronger action if illegal activity, serious abuse, or ongoing risk is confirmed, or if You do not respond in a reasonable time.

12. No refund for violations

Refunds are not available where services or affected service features are suspended, restricted, or terminated because of abuse, fraud, non-payment, chargeback activity, illegal activity, security risk, violation of this Policy, violation of the Terms of Service, or misuse of the Service.

Refund eligibility is governed by the Webyard Terms of Service, including the Refunds and Cancellations section.

13. Changes to this Policy

Webyard may update this Acceptable Use Policy from time to time.

By continuing to use the Service after changes are posted, You agree to follow the updated Policy.

14. Contact and abuse reports

Questions about this Policy, or reports of abuse involving Webyard services, can be sent through Webyard’s contact or support channels.