Getting your first hosting plan

Step 1: Choose package

Ordering your first hosting package is simple, and it starts in the hosting plans section at the homepage of our website.
All you need to do to begin the ordering process in this case is to click on the green button in the column of your desired hosting plan.

After that you will be redirected to our customer portal, where you can select the billing term and enter your domain name.

Step 2: Choose your domain option

For domain name, you will have the following three options:

This is already selected by default, so all you need to do is to enter your desired domain name to check if it is available for registration. If the domain is available for registration, the first listed option under the search box will have a green “Register domain” button you can click on.

Please note that, if you typed domain name without TLD (domain extension), it is important to make sure you have selected type of domain you actually want to register.

Clicking on the “Add to cart" button, will then lead you to the domain registration information page.

If the domain you have entered is already registered with another provider, you will have the option to transfer your domain:

If you just want to host your website with us, transferring domain to us is not mandatory. If you want to keep domain with your current provider, you will need to select next option described below.

In the next step, you will be prompted to enter EPP/AUTH code, which you will need to obtain from your current provider.

Also, you will be asked to fill information about domain registrant, so make sure to fill in all the applicable fields.

It is important to also not forget to unlock domain before transfer, so the transfer can be sucessfully completed.

Step 3: Checkout

After you have selected the domain option, you will be able to review the cart before the purchase. Below is an example:

After you make sure that everything is correct, you can click the “Continue to checkout” button, which will lead to the next page where you can register a new account or sign in to an existing one.

If you are a new customer, while creating a new account, the confirmation email will be sent to the email address you have previously entered. You will need to click the confirmation link to activate the account.

The automated account activation messages can sometimes end up being flagged as spam, so please make sure to check your spam/junk folder.

You will then need to enter the payment details in order to complete the ordering process:

Payments are securely provided via the Stripe platform, so we are not able to see your card details, and we do not store them on our system.

While entering the card details, you can choose to save payment details for future use and to allow automated payments, which is recommended, especially if you choose a monthly billing cycle.

Pressing the button “Place order & pay” will then redirect you to the Stripe platform, where you can complete the payment.

Shortly after the payment is made, the services will be activated, and you will get an email notification with hosting account access details.